Human Rights Compliance Management System

At Daimler Truck, we rely on a systematic approach to implementing human rights due diligence, the Human Rights Compliance Management System (Human Rights CMS).

The Human Rights CMS comprises basic principles and measures to promote compliant behavior in the Group companies and majority interests as well as along our value chain. The Human Rights CMS consists of seven elements that build on each other.

  • Compliance Values

    Publication of our Declaration of Principles for Social Responsibility and Human Rights as a supplement to the requirements for compliance with human rights from our Code of Conduct

  • Compliance Objectives

    The aim is to comply with human rights due diligence obligations and to implement the necessary measures to achieve this.

  • Compliance Organization

    Our sustainability department works interdisciplinary with relevant departments, e.g. central purchasing department.

    Responsibility for human rights lies with the Sustainability Management & Human Rights Compliance department in the Legal & Compliance area.

    The Chief Legal & Compliance Officer, Thomas Laubert, has also been appointed as Human Rights Officer. As Human Rights Officer, he is responsible for all preventive processes and structures worldwide that are intended to ensure respect for and support of human rights within Daimler Truck.

  • Compliance Risk

    Creating transparency with our risk analysis in our own Group companies and majority shareholdings as well as in the supply chains

  • Compliance Program

    Supply chain due diligence and raw material analysis are an integral part of the Human Rights CMS; compliance measures are tailored to the identified human rights risk areas

  • Communication and training

    Conveying through mandatory and target group-specific web-based training for Daimler Truck employees, as well as raising awareness. For our business partners we provide the Compliance Awareness module to raise awareness of human rights issues.

  • Monitoring and improvement

    Ongoing documentation of the individual process steps, as well as a regular effectiveness check of the Human Rights CMS

We are also committed to the responsible procurement of production and non-production materials and services and reject child labor, forced labor and modern slavery as well as other violations of human rights.

In order to fulfill our due diligence obligations, we have established a central complaints procedure as a core element of the Human Rights CMS.

Complaints procedure for the Daimler Truck-supply chain

In order to fulfill our due diligence obligations, we have established a central complaints procedure as a core element of the Human Rights CMS: Tip-offs and complaints about violations of human rights and environmental obligations by our direct and indirect suppliers can be submitted via the reporting channels of our whistleblower system Business Practices Office (BPO). The same also applies to corresponding tip-offs and complaints concerning our company and our employees (see our BPO whistleblower system). Upon receipt of a report or complaint, the BPO whistleblower system performs a risk-based initial assessment of the potential human rights or environmental risk or violation of human rights or environmental obligations. In case the tip-off concerns one of our suppliers, the report is forwarded to the responsible investigating unit (e.g. case manager of the responsible purchasing department) for further investigation.

The aim of the investigation is firstly to determine whether there is a “suspicion””. An investigation is only initiated after a very careful examination of the facts and a reasonable suspicion of a human rights or environmental risk or a violation of human rights or environmental obligations by one of our suppliers.

In case a ”suspicion” is assumed, the competent investigating unit will secondly examine which measures are suitable, necessary and appropriate in each individual case in order to adequately address any violation or risk identified. This includes, for example, supplier dialogues to develop a concept with a concrete schedule for ending or minimizing a violation (remedial action plan) as well as supplier audits.

The persons entrusted with carrying out the proceedings are required to treat each case neutrally, objectively and subject to the presumption of innocence. They handle every case with the utmost confidentiality. This applies in particular to personal data.

For more information on the general principles of the complaints procedure and the process for handling potential human rights and environmental violations by Daimler Truck’s direct and indirect suppliers please see here.

For more information about the whistleblower system BPO, please visit: whistleblower system BPO @ Daimler Truck

Sustainability in supply chains

In addition to our commitment to respect and support for human rights in supply chains, we also define further requirements on the topic of sustainability, particularly for our direct suppliers. For more information please follow this link: