To do that, we need to know our customers and their challenges inside out. So we don't just deal with the vehicle on the road. But also with all the processes involved in loading and unloading, fueling, charging, and last but not least: with the demands on fleet managers, dispatchers, and drivers. We look at every step of our customers' value chain. And we asses where we can optimize the total cost of transportation.

Thanks to our Connectivity Services Group we are able to develop our services in a global and interdisciplinary network. This enables us to create synergies throughout the Daimler Truck Group and at the same time offer tailored solutions for every market.

In addition to decarbonizing transport, we are also taking a determined look ahead as we drive digital transformation forward. On the path toward software-defined commercial vehicles, Daimler Truck aims to take a leading role. To achieve this, we are rethinking our entire vehicle architecture and, together with the Volvo Group, developing an industry standard: a streamlined, high‑performance architecture with its own operating system. This creates the foundation for Software‑Defined Vehicles that offer our customers a new level of safety, comfort, and efficiency. In the future, customized applications from Daimler Truck, as well as from customers or third‑party providers, will be available directly on the vehicle—far beyond what is possible today. This could allow the vehicle to detect hazards earlier than human senses, handle administrative tasks such as digitally transmitting freight documents, or independently reserve parking and charging spots. At the same time, new digital services will offer additional comfort for drivers, including virtual services during rest periods. With powerful computing capabilities on board and the ability to analyze large amounts of data in real time, the truck becomes an active business partner: continuously optimizing its operation “over the air” and making our customers’ business even more efficient and successful.